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The email lists reach 5100+ people; mostly in the Twin Cities metro area, mostly in the tech business. The MedicalSuds email list reaches 2200+ in the Twin Cities.
 

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The NetSuds™ Report ©

The November 1, 2003 Issue:

Re-sending of this newsletter to any number of colleagues is encouraged provided you also cc: report@netsuds.com.  In return, we will invite recipients to subscribe.  Any other unauthorized re-distribution is a violation of copyright law.

Subscribe to this report by subscribing to the NetSuds Report at http://www.netsuds.net/mail.htm. You can get the web version of this report at http://www.netsuds.com/report/2003/november.htm


Definition:  "com and .com" = Telecom, Datacom, IT or Internet


In this Issue:

        1.0  Heard on the Net
        2.0  Jobs in the "com and .com" Market
        3.0  Calendar of Events
        4.0  Tidbits
               4.1    NetSuds on Tour - Allen Interactions
               4.2   
Email Advertising
               4.3    Oh Deer
               4.4    Spam Laws
               4.5    Internet tax ban expires; extension bogs down
               4.6    Do You Know Your Software Legends?
               4.7   
NetSuds CEO Roundtable - Next Roundtables starting in January 2004
               4.8    E911
               4.9   
The European Emergency Number Association
               4.10 
NetSuds Executive Search - www.netsuds.com/search/
        5.0  Search Engine Optimization – What is it? Why does it work?
        6.0  File-Sharing Goes Social
        7.0  Guest Writers for this Report


1.0 Heard on the Net

1.1 People on the Move:

CLICK HERE FOR PEOPLE ON THE MOVE

For the past 4 years, we've published information about people on the move in our monthly report.  No more.  Now you can publish and view that information instantly on our web log (blog)!  To view, click on  http://netsudsannounce.blogspot.com/.

Why email only to your small email list of associates when you can post this information on the blog and have 5000+ NetSudsers view it.  To publish to the blog send me an email requesting permission.  You may have to create your blog account at www.blogger.com.  After you have an account, you can post to the blog as much as you want.  You need only follow some common sense guidelines, e.g. don't post every press release, don't post sales information, don't post defammatory statements, etc.  If you "spam" the blog, you will be removed.

If you'd rather have me to post your information to the blog, just email me at potm#netsuds.com.  You can report a change in your job status if you are moving from or to a company in the "com or .com" space.  Include your new work contact information, not just your personal contact information.  We must hear directly from the person who is 'on the move'.   You can include a 80 x 100 pixel (width x height) photo in JPG or GIF format.

Dominic Li was recently appointed to Vice President of Portfolio Development with Arden Hills-based Syntegra.  Li joins Syntegra with experience from Verisign, Oracle and Apple Computer. You can reach Dominic at dominic.li@syntegra.com

Randy Spiess joins Arden Hills-based Syntegra as Vice President, Expert Teams. Spies was formerly a Practice Director and Senior Partner with CSC (Computer Sciences Corporation). You can reach Randy at randy.spiess@syntegra.com

1.2 Companies on the Move:

CLICK HERE FOR COMPANIES ON THE MOVE

For the past 4 years, we've published information about companies on the move in our monthly report.  No more.  Now you can publish and view that information instantly on our web log (blog)!  To view, click on  http://netsudsannounce.blogspot.com/.

Why email only to your small email list of associates when you can post this information on the blog and have 5000+ NetSudsers view it.  To publish to the blog send me an email requesting permission.  You may have to create your blog account at www.blogger.com.  After you have an account, you can post to the blog as much as you want.  You need only follow some common sense guidelines, e.g. don't post every press release, don't post sales information, don't post defammatory statements, etc.  If you "spam" the blog, you will be removed.

If you'd rather have me to post your information to the blog, just email me at cotm@netsuds.com.  You can report (1) the formation of a new start-up, (2) momentum change at an existing start-up, (3) addition of key hires, or (4) a funding event at a start-up.  We do not accept press release changes from third parties.  We must hear directly from an executive at the company which is 'on the move'.

NetSudser Linda Hopkins, Attorney At Law, and head of Intelliware Int'l Law Firm, located in Roseville, Minnesota, has been retained by the United Nations and the Government of Nepal to train members of the Government of Nepal and Judges of the Nepal Supreme Court and federal district court in Cyberlaw, Copyright, Trademark and Patent law. She will be in Nepal from October 29 to November 5, 2003.  Her work is funded by the Development Programme of the United Nations. Nepal is promulgating statutes on Internet Law and other intellectual property law in anticipation of economic development having intellectual property aspects.  Contact Linda at either 651-481-0177 or lkhopkins@intelliwareint.net.

Cargill Ventures is added Michael Muston and Sanjiv Arora to the firm's Wayzata, MN office.   Mike is a veteran of the bio-agricultural industry with diverse operating experience. Sanjiv has a proven track record evaluating companies and a technology background. Each will play critical roles as Cargill Ventures expands their investment portfolio in the coming months.  For more information on Cargill Ventures, see www.cargillventures.com.  They invest in emerging technology companies that enable commerce and innovation that helps Cargill be a global leader in providing goods and services for life, health and growth.


2.0 Jobs in the "com and .com" Market

Please email:  jobs@netsuds.com to report job openings in the "com and .com" Market.  In the body of the message, give the name of the company and a URL link to the job postings.

*            Phenomenal Networks - http://www.phenomenalnetworks.com/Jobs.htm
*           
Dakota County Technical College - http://www.dctc.edu/employment_opps.asp
**          GMAC RFC - https://careers.gmacrfc.com/servlets/iclientservlet/careers/?cmd=start
***         HighJump Software - http://www.highjump.com/careers/opportunities.asp
***         
St. Croix Medical - http://www.stcroixmedical.com/_private/cgi-bin/positions_list.htx
***         Sinex Aviation Technologies - http://www.sinex.com/about/openings.htm

Read about the new NetSuds Executive Search - www.netsuds.com/search/ - in section 4.10
How did one out-of-work Design Engineer from Ohio get hired -- right over the phone -- after making a simple telephone call to his old manager?

Discover the answer -- and learn about 50 other job search secrets -- in a controversial new report ... Click here
Renowned entrepreneur and local resume-writing expert Kevin Donlin - www.gresumes.com - is available to assist you in writing a powerful, effective resume.  Kevin can also help you with cover letters and job search coaching.  Contact Kevin at guaranteed.resumes@netsuds.com and tell him Matt Noah referred you.


3.0  Schedule of Events

You can also try our new online calendar by clicking here for NetSuds and here for MedicalSuds.

The web calendars for NetSuds and MedicalSuds continue to grow in popularity as more and more people use them for the definitive place to find high-tech events in the Twin Cities.  The calendars are free to use for both tracking events and for posting your own events.  To post events, login as "guest" with a password of "guest".  The Calendars are accessed at

NetSuds - http://www.netsuds.net/cgi-bin/calweb/calweb.pl?cal=default
MedicalSuds - http://www.netsuds.net/cgi-bin/calweb/calweb.pl?cal=MedicalSuds

Non-Minnesota companies conducting events in Minnesota will not be allowed to post events for free.  Events posted to either of these calendars are not immediately available for viewing.  All events will be marked "pending" and will be reviewed for content prior to public viewing.

11/06 NetSuds Evening Gathering
         http://www.netsuds.com/eg/november/

SOLD OUT

Date  Subject  Location
11/6
6-9p
NetSuds Evening Gathering Xo Communications, 1200 Washington Avenue North, Minneapolis, MN.
11/11
(holiday)
 Veteran's Day
11/11
8a-4p
NetSuds Speak Like A Pro Workshop Parkdale Plaza, 1660 South Highway 100, St. Louis Park, MN 55416
11/18
(all day)
Voice over IP (VoIP) in One Day     Holiday Inn Express Convention Center Minneapolis
11/18
8a-4p
NetSuds Speak Like A Pro Workshop Parkdale Plaza, 1660 South Highway 100, St. Louis Park, MN 55416
11/19
(all day)
Voice over IP (VoIP) QoE     Holiday Inn Express Convention Center Minneapolis
11/27
(holiday)
 Thanksgiving
 

4.0   Tidbits

4.1 NetSuds on Tour

NetSuds loves on-site tours!  Email me if you want to show off your company.  I can be reached at matt@netsuds.com

 

4.1.1  Allen Interactions

 

I toured Allen Interactions this past month and met with CEO and founder Michael Allen.  Allen Interactions is a 35-person firm which is a value-added e-Learning software and consulting firm.  They are formed around two teams ("studios") located in Edina and St. Paul/Tampa, FL.  Each team works with several clients over the course of an entire project.  The teams are heavy users of AuthorWare, Dreamweaver and Flash.  Their 3-4 dozen clients are Fortune 1000 companies like Delta Airliens and Veritas.  What sets Allen Interactions apart from their competition is their knowledge and use of e-Learning principles and techniques in solving problems for their customers.

 

Many in the Twin Cities don't realize that Michael Allen, a PhD in Educational Psychology is the ex-CDC founder of AuthorWare.  Combined with Director, the two products were the basis for Macromedia and Dreamweaver.  When Macromedia left for the coast in the early 1990s, Michael stayed in Minnesota.  Meanwhile, his legacy in web authoring tools and e-Learning continue to lead the world.


Contact Jackie McMillan, Director of Marketing at either 952.947.5382 or jmcmillan@alleni.comwww.alleni.com

4.2  Email Advertising

The Business Journal reported that their daily email news reaches 5000+ Twin Cities executives.  The MHTA claims a little over 2000 people on their email list.  Not bad but still a great deal less than the NetSuds and MedicalSuds email lists which reach 7200+.  The NetSuds email lists are double-opt-in and concentrated on professionals in the communications, IT and Internet markets.  The MedicalSuds email lists are double-opt-in and concentrated on professionals in the medtech, biotech and life sciences markets.  So, rather than spend your advertising dollars on any other email lists in the Twin Cities, consider the NetSuds and MedicalSuds lists.  Contact matt@netsuds.com or 612.279.2154.  For current ad rates, visit www.netsuds.com/adrates.htm.

4.3  Oh Deer

http://www.snopes.com/photos/durango.asp

4.4   Spam Laws
 

http://www.spamlaws.com/state/summary.html#ca

Chapter 325M on Internet Privacy - http://www.revisor.leg.state.mn.us/cgi-bin/getstatchap.pl

The remainder of the bill on false or misleading commercial electronic mail messages ended up in Chapter 325F - http://www.revisor.leg.state.mn.us/stats/325F/694.html

4.5  Internet tax ban expires; extension bogs down

http://www.startribune.com/stories/484/4186219.html - October 31, 2003 Star Tribune story

The full text of Senator Coleman's bill is available at http://www.netsuds.com/docs/MAT03_996.pdf

4.6  Do You Know Your Software Legends?

BY LOOKING AT A PICTURE OF A PERSON, YOU HAVE TO DECIDE IF HE IS A PROGRAM LANGUAGE INVENTOR OR A SERIAL KILLER. GO WITH YOUR GUT FEELING! Click on the link below.

http://www.malevole.com/mv/misc/killerquiz/

4.7  NetSuds CEO Roundtable - Next Roundtables starting in January 2004

NetSuds is opening up another group of CEO Roundtables in January 2004.  If you are tech or medtech CEO and want to join us, (the first session is free), contact matt.noah@netsuds.comA synopsis of the CEO Roundtable can be found at www.netsuds.com/ceo/  It is repeated here as well.

NetSuds CEO Roundtable

Membership  Only CEOs of tech and medtech companies are allowed to join the NetSuds CEO Roundtable.  If you are a VP, CxO or President, you are not welcome unless you also hold the CEO title.  Perhaps we will start a CFO, CTO or COO Roundtable but until then, we are only interested in the top dog, the CEO.  If you are interested in becoming a member, contact matt.noah@netsuds.com.  Membership is not automatic.  There must be an available spot open in the roundtable.  You must have employees.  Your company must be incorporated.  Your company must be a tech (communications, IT, software, Internet) or medtech (medtech, biotech, life sciences) company.  You must pay a yearly fee of $1000 in advance.  You may not send substitutes to the Roundtable. 

Roles  Unlike the days of knights, kings and Camelot, there is no king of the NetSuds CEO Roundtable; only a facilitator; Matt Noah, CEO of NetSuds.com, Inc.  Knights are replaced by CEOs and the table won't be quite round.

Schedule  The Roundtable will meet 10 times per calendar year.  Our initial roundtable is meeting the last Tuesday of every month.  Each meeting lasts between 1.25 and 1.50 hours starting at 7 am.  A facility convenient to the majority of Roundtable members is used.  A continental breakfast is served.

Our next introductory session (free) has been scheduled for January 2004.  Attendance will be limited to just CEOs.  Contact matt@netsuds.com if you want an invitation.

Purpose  CEOs need resources to assist them in executing their duties and leading their companies.  Boards of Directors and upper management are not always the best or most independent resources upon which to draw.  The CEO Roundtable exists to provide CEOs with an independent resource of wisdom and shared experience.  Your key 'take-aways' from the Roundtable will be accelerated learning - so as to avoid common and uncommon pitfalls -, an expanded network of advisors and colleagues and tools to enhance the productivity and value of your enterprise.

Content  First, networking among the CEO members of a Roundtable is the best and richest content.  Second, the Roundtable facilitator will schedule subject matter experts of interest to the CEOs.  Examples include intellectual property, branding, sales, engineering, marketing, finance, compensation, human resources, M&A, etc. 

Format  Meetings will consist primarily of 2 elements.  First, "content" will be presented and discussed.  Second, "discussion" of common problems and solutions will take place.  The facilitator will lead both elements or assign elements to certain CEOs.

Confidentiality  Roundtable meetings are completely confidential.  Nothing said in a roundtable discussion, short of illegal activity, leaves the meeting.  This allows each CEO to feel comfortable discussing issues and subjects he may not feel comfortable speaking about with others.

4.8   E911

 

There is a general myth in the USA that if you dial 911 and ask for help that emergency professionals will respond.  But what about cell phones?  Or IP-based phones?  Or even "black" phones and PBX phones.  Read this for an update ...

pulver.com's LOCATION BASED SERVICES REPORT

The November, 2003 Issue:

YOU CAN VISIT http://pulver.com/lbsreport/subscribe.html TO SUBSCRIBE. TO UNSUBSCRIBE, PLEASE VISIT http://pulver.com/lbsreport/unsubscribe.html.

----------------November 2003 LBS Report-------------------------------

On Friday, October 17, 2003, a 25-floor high-rise building in Chicago was struck by fire. Six people trapped in a staircase lost their lives from smoke inhalation. During their ordeal, some called 911. Nevertheless, it took 90 minutes for the rescue team to reach the trapped individuals because the rescuers did not have information on the specific location of the victims. Some wireless carriers in the Chicago area provide E911 phase II location information to local PSAPs (Public Safety Answering Points). However, even if such information were available, it would have been useless because Phase II provides only longitude and latitude positioning. For a high-rise rescue to be effective, 3-D accuracy and floor information is required.

On September 25, 2001 and October 30, 2002, pulver.com petitioned the FCC on the inadequacy of the current location technologies in supporting E911 services within large buildings. It stated, "Locations such as large commercial and residential buildings, subways and malls may be difficult or even impossible to cover with traditional wide area location technologies such as AGPS (Assisted GPS) and TDOA (Time Difference of Arrival). Even if these technologies may provide location fixes in some indoor environments, they do not address 3-dimensional positioning, which is required for pinpointing location in multi-story buildings". Hopefully, the Chicago high-rise tragedy will set in motion the search for positioning solutions in difficult to cover urban areas.

While the US has been searching for a uniform emergency response solution since 1967, Europe as a whole has been engaging in this endeavor since 1998. This Report presents a short article by the European Emergency Number Association (EENA), established to promote the use of the 112 emergency services in Europe. The article outlines some of its goals in promoting 112 services.

4.9  The European Emergency Number Association

from pulver.com's LBS Report (see above for more information)

The European Emergency Number Association was set up as a non-profit association on 1999 and is now organizing its First European 112 Conference and Exhibition in Brussels on the 1st December 2003. EENA is also publishing a periodic newsletter disseminated by e-mail to interested parties.

The main objective of the EENA is to promote the knowledge and efficient use of the 1-1-2, the single European Emergency Call Number, all over Europe, by acting as a discussion platform bringing together all the actors (organizations, enterprises and individuals) involved with the development and implementation of the 1-1-2. Furthermore the EENA believes that its action should contribute to the best implementation of the following principles:

- European citizens have the fundamental right to know about the existence of the 112 - this can save their lives.

- When in distress, every citizen calling the 112 within the European Union should get the appropriate help, as soon as possible, at the place of the emergency.

- Citizens in distress are entitled to the same high quality safety and security standards within the territory of the Member States and that they should receive the same high quality aftercare in case of accident or disaster. More information is available on the EENA's web site at http://eena.org

4.10  NetSuds Executive Search - www.netsuds.com/search/

Welcome to NetSuds Executive Search™!

Markets  We work for companies finding executives and professionals in the following markets: telecom, datacom, IT, software, firmware, marketing, sales, engineering, finance, professional services, operations, manufacturing, medtech, biotech, and life sciences.

Business Models  We have 2 ways we can engage you as a client depending upon your needs and desires.  (1) We can act as a full-service traditional executive search firm with a local focus.  (2) You can advertise open positions via traditional fee-based advertising (www.netsuds.com/adrates.htm) and free advertising in our Monthly Reports (You can post openings for free in our Monthly Reports using our 1-line ad format, e.g. Company XYZ - http://www.companyxyz.com/jobs/).

Getting Started Rather than start from scratch, NetSuds Executive Search™ has teamed up with a premier executive search firm to serve the professional recruiting needs of those individuals and companies in our network.  The process is simple.  You can either contact Matt Noah at 612.605.5252 or at search@ netsuds.com to get the process started.  If you email me, please state the company at which you are employed and how I may contact you (phone and email address).  All communications are confidential.  When you work with NetSuds Executive Search™ you not only get the services of a premier executive search firm but access to the largest number of tech and medtech professionals in the Twin Cities.

Fees  NetSuds Executive Search™ is a competitive provider of search services.  As such, our fees are based on market conditions and are negotiable.

Background NetSuds and MedicalSuds are first and foremost the two most recognizable tech and medtech networking and business development organizations in the Twin Cities of Minneapolis and St. Paul.  We reach well over 7000 professionals via email at the click of a mouse.  Our live events draw public company executives, emerging company executives, entrepreneurs, marketers, sales professionals, engineers, finance professionals and associated professionals.  We conduct business events and have fun.  We assist people in attaining their professional goals.

Candidates  If you are an individual looking for a career/job move, email us your resume at people@ netsuds.com.

Matt Noah, CEO, NetSuds.com, Inc. - matt@netsuds.com



5.0  Search Engine Optimization – What is it? Why does it work?

NetSudser Ed Kohler is President of Haystack In A Needle - a Minneapolis based company offering web marketing consulting services to growing businesses throughout the United States.  Contact Ed at either kohler@HaystackInANeedle.com or 651-592-4063.

If you build it, will they come? That depends. Can your potential clients find your business’ web site when they search for it online? If you haven’t thought about optimizing your site for search engines the answer is probably no. By 'optimizing' your site for search engines, you can cost effectively direct targeted traffic to your web site, which leads to increased sales.

What is a Search Engine?

Well, to start, let’s explain what search engines do. Search engines are computer programs that index content on the web and make that data easily searchable through a web page. Search engines index billions of web pages each month and try to make sense of all that data, which is a far from simple task.

When you type a word or phrase into a search box on sites like Google, Yahoo, or MSN, the search engine returns all of the pages it finds using those words and ranks them according to relevancy rules created by that search engine. A good search engine is one that provides relevant results to your searches so you can quickly find what you are looking for.

What is Search Engine Optimization?

Search Engine Optimization (SEO for short) is a process used to improve the ranking of your web site for important search phrases relevant to your business. This primarily involves researching the search terms commonly used by potential clients/customers of a business (product names, industry terms to describe business, etc.) then aligning the copy and other code within your site with those terms so search engines understand what your site is about.

Why is SEO effective?

SEO gets your products/services/message in front of your potential clients/customers at exactly the right time – when they’re actively researching your business's market online. For example, if someone searched for “diamond rings” and your jewelry site ranked as one of the top results, the chances of someone clicking through to your site would be very high. If your site offered the right product at the right price, the chances of closing a sale would be fairly high. Multiply that by the tens of thousands of searches a month for that term, plus the thousands of other related terms a person could use to find a jewelry site (or a specific product within that site) and you can see how the targeted traffic could really add up.

What businesses should consider using SEO?

Search engine optimization is a cost effective marketing strategy for any business people might research online. If you have taken the time and spent the money to build a web site, it only makes sense to take a few steps to drive some traffic to that site. If you're content with your business only showing up in search results when someone searches for your company name you probably don't need help However, if your site isn't at or near the top of the search results on Google for your own company's name, you definitely need help. More importantly, your potential clients and customers are probably more likely to type a phrase into a search engine that describes a product or service your company offers. Researching what those phrases are, then improving your web site's rankings for those targeted terms is what search engine optimization is all about.

What kind of results can I expect from an optimized web site?

The business potential for a search engine optimized site is difficult to quantify, but here are a few general rules.

  1. If your site is poorly designed, additional traffic will not lead to additional business.
  2. If your site does not show up in search engines for your company’s name, that’s a critical problem which must be solved since many customers will review your web site before deciding to do business with you.
  3. A search engine optimizer can research the search volume for search phrases relevant to your site, which can help derive an indirect feel for potential site traffic. If nobody is searching for what you sell, search engine optimization will not generate any quality traffic for your site.

What should I consider when researching a search engine optimization firm?

Search engine optimization is fairly analytical work, which means the graphic designer of your web site is probably not the best person to hire for this type of work. However, they may be able to refer you to companies specializing in this skill.

When researching an SEO, ask for examples of work they have done, example clients, or a few references. Additionally, if they show you examples of terms they have optimized a web site for, make sure they terms are somewhat competitive because just about anyone could get a site to rank high for an obscure search term.


6.0  File-Sharing Goes Social

from NEC @ Shirky.com, a mailing list about Networks, Economics, and Culture, Published periodically / #2.10 / October 12, 2003, Subscribe at http://shirky.com/nec.html, Archived at http://shirky.com, Social Software weblog at http://corante.com/many/

Also at http://www.shirky.com/writings/file-sharing_social.html

* Introduction =======================================================

This month's essay concerns the way the RIAA is creating envrionmental pressures that alter the design of file sharing networks, and how the current attacks on Kazaa et al are moving file sharing into socially bounded cells.

-clay

* Essay ==============================================================

File-sharing Goes Social - http://www.shirky.com/writings/file-sharing_social.html

The RIAA has taken us on a tour of networking strategies in the last few years, by constantly changing the environment file-sharing systems operate in. In hostile environments, organisms often adapt to become less energetic but harder to kill, and so it is now. With the RIAA's waves of legal attacks driving experimentation with decentralized file-sharing tools, file-sharing networks have progressively traded efficiency for resistance to legal attack.

The RIAA has slowly altered the environment so that relatively efficient systems like Napster were killed, opening up a niche for more decentralized systems like Gnutella and Kazaa. With their current campaign against Kazaa in full swing, we are about to see another shift in network design, one that will have file sharers adopting tools originally designed for secure collaboration in a corporate setting.

Napster's problem, of course, was that although Napster nodes acted as both client and server, the central database still gave the RIAA a single target. Seeing this, Gnutella and Kazaa shifted to a mesh of nodes that could each act as client, server, and router. These networks are self-assembling and self-reconfiguring with a minimum of bootstrapping, and decentralize even addresses and pointers to files.

The RIAA is now attacking these networks using a strategy that could be called Crush the Connectors. A number of recent books on networks, such as Gladwell's _The Tipping Point_ [isbn.nu/0316316962], Barabasi's _Linked_ [isbn.nu/0738206679], and Watts' _Six Degrees_ [isbn.nu/0393041425], have noted that large, loosely connected networks derive their effectiveness from a small number of highly connected nodes, a pattern called a Small World network. As a result, random attacks, even massive ones, typically leave the network only modestly damaged.

The flipside is that attacks that specifically target the most connected nodes are disproportionately effective. The RIAA's Crush the Connectors strategy will work, not simply because highly publicized legal action will deter some users, but because the value of the system will decay badly if the RIAA succeeds in removing even a small number of the best-provisioned nodes.

However, it will not work as well as the RIAA wants, even ignoring the public relations fallout, for two reasons. The first is that combining client, server, and router in one piece of software is not the last move available to network designers -- there is still the firewall. And the second is simply the math of popular music -- there are more people than songs.

- Networks, Horizons, and Membranes

Napster was the last file-sharing system that was boundary-less by design. There was, at least in theory, one Napster universe at any given moment, and it was globally searchable. Gnutella, Kazaa, and other similar systems set out to decentralize even the address and search functions. This made these systems more robust in the face of legal challenges, but added an internal limit -- the search horizon.

Since such systems have no central database, they relay requests through the system from one node to the next. However, the "Ask two friends to ask two friends ad infinitum" search method can swamp the system. As a result, these systems usually limit the spread of search requests, creating an internal horizon. The tradeoff here is between the value of any given search (deeper searches are more effective) vs the load on the system as a whole (shallower searches reduce communications overhead.) In a world where the RIAA's attack mode was to go after central resources, this tradeoff worked well -- efficient enough, and resistant to Napster-style lawsuits.

However, these systems are themselves vulnerable in two ways -- first, anything that reduces the number of songs inside any given user's search horizon reduces the value of the system, causing some users to defect, which weakens the system still further. Second, because search horizons are only perceptual borders, the activity of the whole network can be observed by a determined attacker running multiple nodes as observation points. The RIAA is relying on both weaknesses in its current attack.

By working to remove those users who make a large number of files persistently available, the RIAA can limit the amount of accessible music and the trust the average user has in the system. Many of the early reports on the Crush the Connectors strategy suggest that users are not just angry with the RIAA, but with Kazaa as well, for failing to protect them.

The very fact that Crush the Connectors is an attack on trustworthiness, however, points to one obvious reaction: move from a system with search horizons to one with real membranes, and making those membranes social as well as technological.

- Trust as a Border

There are several activities that are both illegal and popular, and these suffer from what economists call high transaction costs. Buying marijuana involves considerably more work than buying roses, in part because every transaction involves risk for both parties, and in part because neither party can rely on the courts for redress from unfair transactions. As a result, the market for marijuana today (or NYC tattoo artists in the 1980s, or gin in the 1920s, etc) involves trusted intermediaries who broker introductions.

These intermediaries act as a kind of social Visa system; in the same way a credit card issuer has a relationship with both buyer and seller, and an incentive to see that transactions go well, an introducer in an illegal transaction has an incentive to make sure that neither side defects from the transaction. And all parties, of course, have an incentive to avoid detection.

This is a different kind of border than a search horizon. Instead of being able to search for resources a certain topological distance from you, you search for resources a certain social distance from you. (This is also the guiding principle behind services like LinkedIn and Friendster, though in practice they represent their user's networks as being much larger than real-world social boundaries are.)

Such a system would add a firewall of sorts to the client, server, and router functions of existing systems, and that firewall would serve two separate but related needs. It would make the shared space inaccessible to new users without some sort of invitation from existing users, and it would likewise make all activity inside the space unobservable to the outside world.

Though the press is calling such systems "darknets" and intimating that they are the work of some sort of internet underground, those two requirements -- controlled membership and encrypted file transfer -- actually describe business needs better than consumer needs.

There are many ways to move to such membrane-bounded systems, of course, including retrofitting existing networks to allow sub-groups with controlled membership (possibly using email white-list or IM buddy-list tools); adopting any of the current peer-to-peer tools designed for secure collaboration (e.g. Groove [groove.com], Shinkuro [shinkuro.com], WASTE [jabberwocky.de/waste/], etc); or even going to physical distribution. As Andrew Odlyzko has pointed out, sending disks through the mail can move enough bits in a 24 hour period to qualify as broadband [www.firstmonday.dk/issues/issue8_9/odlyzko/#o6],

and there are now file-sharing networks whose members simply snail mail one another mountable drives of music.

A critical factor here is the social fabric -- as designers of secure networks know, protecting the perimeter of a network only works if the people inside the perimeter are trustworthy. New entrants can only be let into such a system if they are somehow vetted or vouched for, and the existing members must have something at stake in the behavior of the new arrivals.

The disadvantage of social sharing is simple -- limited membership means fewer files. The advantage is equally simple -- a socially bounded system is better than nothing, and safer than Kazaa.

If Kazaa, Gnutella and others are severely damaged by the Crush the Connectors attack, users will either give up free file-sharing, or switch to less efficient social spaces. This might seem like an unalloyed win for the RIAA, but for one inconvenient fact: there are more people than are songs.

- There Are More People Than Songs

For the sake of round numbers, assume there are 500 million people using the internet today, and that much of the world's demand for popular music would be satisfied by the availability of something like 5 million individual songs (Apple's iTunes, by way of comparison, is a twentieth of that size.) Because people outnumber songs, if every user had one MP3 each, there would be a average of a hundred copies of every song somewhere online. A more realistic accounting would assume that at least 10% of the online population had at least 10 MP3 files each, numbers that are both underestimates, given the popularity of both ripping and sharing music.

Worse for the RIAA, the popularity of songs is wildly unequal. Some songs -- The Real Slim Shady, Come Away With Me -- exist on millions of hard drives around the world. As we've moved from more efficient systems like Napster to less efficient ones like Kazaa, it has become considerably harder to find bluegrass, folk, or madrigals, but not that much harder to find songs by Britney, 50 Cent, or John Mayer. And as with the shift from Napster to Kazaa, the shift from Kazaa to socially-bounded systems will have the least significant effect on the most popular music.

The worst news of all, though, is that songs are not randomly distributed. Instead, user clusters are a good predictor of shared taste. Make two lists, one of your favorite people and another of your favorite songs. What percentage of those songs could you copy from those people?

Both of those lists are probably in the dozens at most, and if music were randomly distributed, getting even a few of your favorite songs from your nearest and dearest would be a rare occurrence. As it is, though, you could probably get a significant percentage of your favorite songs from your favorite people. Systems that rely on small groups of users known to one another, trading files among themselves, will be less efficient than Kazaa or Napster, but far more efficient than a random distribution of music would suggest.

- What Happens Next?

Small amounts of social file-sharing, by sending files as email attachments or uploading them to personal web servers, have always co-existed with the purpose-built file-sharing networks, but the two patterns may fuse as a result of the Crush the Connectors strategy. If that transition happens on a large scale, what might the future look like?

Most file-sharing would go on in groups from a half dozen to a few dozen -- small enough that every member can know every other member by reputation. Most file-sharing would take place in the sorts of encrypted workspaces designed for business but adapted for this sort of social activity. Some users would be members of more than one space, thus linking several cells of users. The system would be far less densely interconnected than Kazaa or Gnutella are today, but would be more tightly connected than a simple set of social cells operating in isolation.

It's not clear whether this would be good news or bad news for the RIAA. There are obviously several reasons to think it might be bad

news: file-sharing would take place in spaces that would be much harder to inspect or penetrate; the lowered efficiency would also mean fewer high-yield targets for legal action; and the use of tools by groups that knew one another might make prosecution more difficult, because copyright law has often indemnified some types of non-commercial sharing among friends (e.g. the Audio Home Recording Act of 1992).

There is also good news that could come from such social sharing systems, however. Reduced efficiency might send many users into online stores, and users seeking the hot new song might be willing to buy them online rather than wait for the files to arrive through social diffusion, which would effectively turn at least some of these groups into buyers clubs.

The RIAA's reaction to such social sharing will be unpredictable. They have little incentive to seek solutions that don't try to make digital files behave like physical objects. They may therefore reason that they have little to lose by attacking social sharing systems with a vengeance. Whatever their reaction, however, it is clear that the current environment favors the development and adoption of social and collaborative tools, which will go on to have effects well outside the domain of file-sharing, because once a tool is adopted for one purpose, it often takes on a life of its own, as its users press such social toosl to new uses.

* End ====================================================================

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To view a copy of this license, visit http://creativecommons.org/licenses/by/1.0 or send a letter to Creative Commons, 559 Nathan Abbott Way, Stanford, California 94305, USA.  2003, Clay Shirky _______________________________________________

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7.0  Guest Writers for This Report

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